Refund Procedure
Please read this document carefully!
This Policy sets out the procedure and specifics of refunding funds from users of the uavps.net website ("Users").
The procedure for refunding funds is possible for the following services:
uaVPS reserves the right to amend this refund procedure without prior notice. It is your responsibility to promptly familiarize yourself with changes to its terms.
- There are no refunds for existing services, only the balance of unused funds from your account balance.
- The procedure for the return of funds includes guarantees for the return of unused funds, upon the first application, by the client.
- All requests to cancel hosting services must be submitted exclusively to the support service through the ticket system or to
This email address is being protected from spambots. You need JavaScript enabled to view it. . - The amount to be returned cannot be credited to the balance of any other hosting account if you have several hosting accounts open, but you have decided to cancel only one of them.
- Refunds are made within five banking days from the date of filing an application to cancel the service.
- Refunds are made in the currency that you chose to pay for hosting services at the time of the order and to the details from which the payment was made. If it is impossible to return the details from which the payment was made, a return is allowed in another way.
- Refunds are not made in case of violation of the hosting rules.